DHL Freight Home Delivery International

Ship to Private Recipients in Europe with DHL Freight Home Delivery International

DHL Freight Home Delivery International is a door-to-door delivery service for shipping large and heavy goods to private individuals across Europe. It’s designed for reliable B2C deliveries with full traceability and a tailored delivery experience to your customers' doors.


What is DHL Freight Home Delivery International?

This service is tailored for home delivery to private recipients in Europe. It offers:

  • 🏠 Delivery directly to residential addresses across many European countries

  • 📦 Support for bulky and heavy shipments up to 2,499 kg

  • 🧾 Electronic proof of delivery (ePOD)

  • 🧯 Option to ship dangerous goods (ADR), depending on destination country

  • 🌱 Included climate compensation for every shipment

The DHL Freight Home Delivery Experience

When you ship with DHL Freight Home Delivery International, your customers enjoy a modern, secure, and flexible home delivery—directly to their door.

Customer communication and security are key. The delivery process is smooth, interactive, and transparent:

  1. The customer receives an SMS with a link to choose their preferred delivery option

  2. As the shipment is on the way, they receive another SMS with estimated delivery time

  3. 15–30 minutes before arrival, the driver calls the recipient

  4. Delivery is completed according to their selected method—with or without ID verification

For identity confirmation, we offer secure authentication via BankID and Freja eID (where supported).


Size, Weight & Volume Limits

Per Parcel (individual item)

Specification Min Max
Length 15 cm 299 cm
Width 11 cm 240 cm
Height 3 cm 220 cm
Weight 1 kg 1,000 kg

Per Shipment

Region Max Volume Max Loading Meter Max Weight
Denmark, Finland, Norway 7.14 m³ 1.24 flm 2,499 kg
UK, Ireland 6.94 m³ 1.24 flm 2,499 kg
Other countries 7.50 m³ 1.35 flm 2,499 kg

Additional Service Options

DHL offers a range of convenient delivery add-ons to enhance the recipient’s experience:


    • QR code handover – allow someone else to receive the goods

    • 🚪 Indoor delivery to room of choice

    • ✉️ Delivery without signature or ID check

    • 🏢 Pick-up at DHL terminal

    • 🌙 Evening delivery between 17:00 and 22:00

    • 💬 Live communication and updates throughout the process


Frequently Asked Questions

🏠 Is this service for private individuals?
Yes, this is a B2C service – deliveries are made to private (residential) addresses.

🧯 Can I ship dangerous goods?
In some countries, yes. Make sure to check local ADR rules before booking.

🌱 Is the shipping climate-compensated?
If climate compensation is bought as an additional service.


Need help?

💬 Chat with us directly in Sendify
📧 Or email us at contact@sendify.se