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We have help from our invoicing partner Finqr to handle your invoices in the best way.
You have 20-day payment terms and Finqr takes care of any reminder invoices and debt collection claims, so Sendify is not responsible for sending these.
Finqr also gives you the opportunity to keep track of your invoices via https://my.finqr.se/. Search with your OCR number to see complete invoice status. They update your existing invoice with any additions and fees so that you avoid several separate invoices, but you must therefore also be extra careful when you pay the invoice so that you get the entire final amount. Via https://my.finqr.se/, you can also download documentation for any reminders and debt collection requirements that may be needed in your accounting.
Do you have questions regarding ex. any reminder fees, it's Finqr you should talk to. If you want to get in touch with Finqr, you can email them at support@finqr.com or call: 010-150 81 00.
If you would instead like to comment on a surcharge on a shipment, please contact us. Here you can read more about how to start an invoice case.
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