Sending documents

DHL Express, FedEx and UPS each offer an envelope: a flat express package made for documents. This article explains which services you can use it with, what to enter when you book it in Sendify, and how to get hold of an envelope.

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Documents only. An envelope may only contain documents, such as contracts, invoices or reports. Products and other goods must be sent as a normal package.

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Made for documents

A flat, sturdy envelope that keeps papers protected on the way.

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Less paperwork

Documents have no commercial value, so customs handling is simpler.

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Express delivery

Envelopes travel with the carriers' express services.

Which services support envelopes?

Carrier	Services
DHL Express	DHL Express Worldwide, from Sweden and from Germany DHL Express Domestic, within Sweden
FedEx	FedEx International Economy FedEx International Priority FedEx International Priority Express
UPS	UPS Express Saver UPS Express

How to book an envelope in Sendify

Choose the goods type Package and enter the measurements for the carrier you want to use. The measurements tell Sendify that the shipment is an envelope, so the right service and price are shown. Book one envelope per shipment.

Carrier	Length × width × height	Weight
DHL Express	31.7 × 23.8 × 1 cm	Up to 0.3 kg
FedEx and UPS	34.5 × 25 × 2 cm	0.5 kg

Customs paperwork

Documents have no commercial value and are not dutiable, so they usually clear customs faster than goods.

DHL Express: Sendify does not ask for a customs invoice. You do not need to attach a commercial or pro forma invoice.
FedEx and UPS: Sendify may still ask for a goods value and a customs invoice when you book the envelope. Fill them in as you would for any other shipment.

How to get an envelope

DHL Express

Collect envelopes at a DHL Express service point, or ask the driver to bring one when you book a pickup.

FedEx

Collect envelopes at a FedEx location or partner, or ask the driver to bring one when you book a pickup.

UPS

Collect envelopes at a UPS Access Point or UPS Center, or ask the driver to bring one when you book a pickup.

To ask the driver for an envelope, write it in the pickup instructions under Additional services when you book the shipment in Sendify.

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Before you send

Check that the envelope only contains documents.
Seal the envelope properly.
Attach the shipping label clearly on the front, without covering any other information.