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      2. Before shipment

      Additional services with Sendify

      Wondering what's included with each product and what can be added as an add-on? Find out below.

      What add-ons can you benefit from with Sendify? 

       

      Inform receiver
      The receiver will be informed of both the delivery time and when the shipment is on its way. Note that this may increase the lead time, depending on the receiver's availability for delivery. Notification is included when receiver is a private person.

      • Click here to view which products come with this service included when the receiver is a private person.
      • Click here to view which services can book this as an add-on if the receiver is a company.

      Tailgate lift
      The truck enables pickup or delivery without a forklift, ideal for larger goods.

      Example: A car with a tailgate can be used when loading larger goods and if the sender lacks the right equipment for loading. Please note that different carriers may have different limitations on what volume can be loaded or unloaded on a tailgate.

      • Click here to view which services come included with this.
      • Click here to view which services can book this as an add-on.


      Tailgate lift (unloading)
      The truck enables pickup or delivery without a forklift, ideal for larger goods.

      Example: A car with a tailgate can be used when loading larger goods and if the sender lacks the right equipment for loading. Please note that different carriers may have different limitations on what volume can be loaded or unloaded on a tailgate.

      • Click here to view which services come included with this.

      Pickup info
      Add instructions for the driver, such as door codes or area descriptions. The carrier's choice of vehicle is not affected, meaning you cannot add extra services like a tailgate lift here.

      • Click here to view which services come included with this.

      Please note that if you request the driver to call 15-30 minutes before pickup, this is only a request and not a guarantee. If you want this to be guaranteed, you need to add it as an additional service during the booking: 

      pickup instructions


      Delivery instructions-1
      Add instructions for the delivery, such as door codes or area descriptions. This will help the driver for delivering your goods. 

      • Click here to view which services come included with this.

      Please note that if you request the driver to call 15-30 minutes before delivery, this is only a request and not a guarantee. If you want this to be guaranteed, you need to add it as an additional service during the booking: 

      pickup instructions

      Delivery Notice-1
      Driver contacts receiver by phone 15-30 minutes before delivery.

      • Click here to view which services can book this as an add-on.

      Time Splot
      Set a fixed time slot for when the truck will be loaded at your pickup location or unloaded at the recipient. Available time slots 07:00–09:00, 09:00–11:00, 11:00–13:00, 13:00–15:00.

      • Click here to view which services can book this as an add-on.

      Group 11251-png
      The carrier prioritizes handling your shipment before a specific time.

      • Click here to view which services can book this as an add-on.

      Group 11258-png
      Delivery without signature is a convenient service for those who want to ensure their deliveries regardless of whether the recipient is present or not.

      • Click here to view which services can book this as an add-on.

      Please note that this addition CANNOT BE COMBINED WITH: Goods Insurance or after claims. Therefore, Sendify or the carrier takes no further responsibility if the shipment is lost after delivery, when booked Delivery without signature.


      Self-service drop-off (1)

      For those who prefer to drop parcels by themselves at a designated collection point*, nearby depot, or terminal (or those with scheduled pickup agreements).

      *You can drop off any UPS product at a UPS Access Point. For DHL, only Service Point product can be dropped off at a Service Point; other DHL products must be handed in at a terminal.

      Click here to view which products support this additional service

      green-shipping-en

      The carrier offsets the carbon dioxide equivalent produced by your shipment through the use of fossil-free fuel or investment in offsetting projects.

      Click here to view which products support this additional service

       

      Dangerous goods

      By adding this additional service, you confirm that you are aware of the regulations regarding limited quantity of dangerous goods. If you are unsure, you can read more about the rules and regulations at this link.
      Limited Quantity of Dangerous Goods (LQ) allows the transport of small amounts of hazardous materials under lighter regulations. If the quantity per package is below certain limits, full safety measures normally required for dangerous goods are not necessary.

      Click here to view which products support this additional service


      Sendify Secure
      Sendify Secure is our insurance add-on available for all shipping needs. Experience tomorrow's transport insurance and insure all freight - regardless of which carriers you use or where you send.

      • Available for all products and carriers.

      carrier insurance-1
      Insure your shipments by adding the carrier's insurance as an add-on*. 

      • Click here to view which services can book this as an add-on.

      *In order to book the carrier's insurance, you must have "Sendify Secure" turned off. This is found in the add-ons section in the settings of your account: 

      Screenshot 2024-05-30 at 11.50

      All add-ons available for every service

      1. INFORM RECIPIENTS

      Inform recipients
      Included in the price: 

      DHL Sweden - Piece
      DHL Sweden - Pallet
      DHL Sweden - Parcel
      DHL Sweden - Half Pallet

      Inform recipients
      Available as an add-on:

      DHL Sweden Euroconnect - coming soon... 
      DHL Sweden Euroline - coming soon...
      DHL Sweden - Pallet
      DHL Sweden - Half Pallet
      DHL Sweden - Piece
      DHL Sweden - Parcel
      DHL Sweden - Full Load
      DSV Sweden - Pallet domestic
      DSV Sweden - Part Load

      DSV Germany - Road
      DSV Germany - Pallet Domestic
      DSV Germany - Road Pallet
      DSV Germany - Road Express 08
      DSV Germany - Road Express 10
      DSV Germany - Road Express 12
      DSV Germany - Road Express 16

      2. TAILGATE LIFT (LOADING)

      Tailgate lift (loading)
      Included in the price:

      DHL Sweden - Piece
      TNT Express 1200 Domestic
      TNT - Express 10 domestic
      DHL Germany - EuroConnect Domestic
      TNT Economy Express
      DSV Germany - Road Express 12
      DHL Sweden - Pallet
      DSV Germany - Road International
      TNT - Express
      DSV Sweden - Road International
      TNT - Express 10
      TNT - Express 9 domestic
      DSV Sweden - Pallet International
      DSV Sweden - Road Domestic
      TNT - Express 12 domestic
      DSV Sweden - Pallet domestic
      TNT Express International
      DSV Germany - Road Express 10
      DSV Germany - Road Express 08
      TNT Express 0900 Domestic
      DSV Germany - Road
      DSV Germany - Road Express 16
      TNT - Express 9
      DHL Germany - EuroConnect International
      TNT - Economy express
      DHL Sweden - EuroConnect
      DSV Germany - Road Pallet
      DHL Sweden - Home Delivery
      TNT - Express 12
      TNT Express 1000 Domestic
      TNT Express Domestic
      TNT - Economy express 12

      Tailgate lift (loading)
      Available as an add-on:

      DHL Sweden - Full Load
      DSV Sweden - Road International
      DSV Sweden - Pallet International
      DSV Sweden - Batch Domestic

      3. TAILGATE LIFT (UNLOADING)

      Tailgate lift (unloading)
      Included in the price:

      DHL Sweden - Piece
      TNT Express 1200 Domestic
      TNT - Express 10 domestic
      DHL Germany - EuroConnect Domestic
      TNT Economy Express
      DSV Germany - Road Express 12
      DHL Sweden - Pallet
      DSV Germany - Road International
      TNT - Express
      DSV Sweden - Road International
      TNT - Express 10
      TNT - Express 9 domestic
      DSV Sweden - Pallet International
      DSV Sweden - Road Domestic
      TNT - Express 12 domestic
      DSV Sweden - Pallet domestic
      TNT Express International
      DSV Germany - Road Express 10
      DSV Germany - Road Express 08
      TNT Express 0900 Domestic
      DSV Germany - Road
      DSV Germany - Road Express 16
      TNT - Express 9
      DHL Germany - EuroConnect International
      TNT - Economy express
      DHL Sweden - EuroConnect
      DSV Germany - Road Pallet
      DHL Sweden - Home Delivery
      TNT - Express 12
      TNT Express 1000 Domestic
      TNT Express Domestic
      TNT - Economy express 12

      4. PICK UP INSTRUCTIONS

      Pick-up instructions
      Included in the price:

      DHL Sweden - EuroConnect
      DHL Sweden - Euroline
      DHL Sweden - Full Load
      DHL Sweden - Half Pallet
      DHL Sweden - Home Delivery
      DHL Sweden - Pallet
      DHL Sweden - Parcel
      DHL Sweden - Parcel Connect
      DHL Sweden - Parcel Connect Plus
      DHL Sweden - Piece
      DHL Sweden - Service Point
      DHL Sweden - Service Point Home Delivery

      DSV Sweden - Batch Domestic
      DSV Sweden - Pallet domestic
      DSV Sweden - Road Domestic
      DSV Sweden - Road International
      DSV Sweden - Pallet International
      DSV Sweden - Batch International 

      UPS Sweden - Expedited
      UPS Sweden - Express
      UPS Sweden - Express Plus
      UPS Sweden - Express Saver
      UPS Sweden Standard

      DSV Germany - Road
      DSV Germany - Road Express 08
      DSV Germany - Road Express 10
      DSV Germany - Road Express 12
      DSV Germany - Road Express 16
      DSV Germany - Road International
      DSV Germany - Road Pallet
      DSV Germany - Pallet Domestic

      5. DELIVERY INSTRUCTIONS

       

      Delivery instructions
      Included in the price:

      DHL Sweden - EuroConnect
      DHL Sweden - Euroline
      DHL Sweden - Full Load
      DHL Sweden - Half Pallet
      DHL Sweden - Home Delivery
      DHL Sweden - Pallet
      DHL Sweden - Parcel
      DHL Sweden - Parcel Connect
      DHL Sweden - Parcel Connect Plus
      DHL Sweden - Piece
      DHL Sweden - Service Point
      DHL Sweden - Service Point Home Delivery

      DSV Sweden - Batch Domestic
      DSV Sweden - Pallet Domestic
      DSV Sweden - Road Domestic
      DSV Sweden - Road International
      DSV Sweden - Pallet International
      DSV Sweden - Batch International

      UPS Sweden - Expedited
      UPS Sweden - Express
      UPS Sweden - Express Plus
      UPS Sweden - Express Saver
      UPS Sweden - Standard

      DSV Germany - Road
      DSV Germany - Road Express 08
      DSV Germany - Road Express 10
      DSV Germany - Road Express 12
      DSV Germany - Road Express 16
      DSV Germany - Road International
      DSV Germany - Road Pallet
      DSV Germany - Pallet Domestic

      6. DELIVERY NOTICE

      Delivery notice
      Available as an add-on:

      DHL Sweden - Full Load
      DHL Sweden - Half Pallet
      DHL Sweden - Parcel
      DHL Sweden - Pallet

      7. TIME SLOTS

      Time slots
      Available as an add-on:

      DHL Sweden - Full Load

      8. GUARANTEED DELIVERY TIME

      Guaranteed delivery time
      Available as an add-on:

      DHL Sweden - Parcel
      DHL Sweden - Piece
      DHL Sweden - Pallet

      9. DELIVERY WITHOUT SIGNATURE

      Delivery without signature
      Available as an add-on:

      DHL Sweden - Full Load
      DHL Sweden - Home Delivery
      DHL Sweden - Pallet
      DHL Sweden - Parcel
      DHL Sweden - Parcel Connect Plus (Available only if receiver country is Norway or Denmark)
      DHL Sweden - Piece

      10. CARRIER INSURANCE

      Carrier Insurance
      Available as an add-on:

      DSV Part Load Express 08:00
      DSV Part Load Express 10:00
      DSV Part Load Express 12:00
      DSV Part Load Express 16:00
      DSV Road International
      DSV Road Pallet
      DSV Road Pallet
      DHL Euroconnect
      DHL Euroline
      DHL Full Load
      DHL Half Pallet
      DHL Home Delivery
      DHL Parcel
      DHL Parcel Connect Plus
      DHL Part Load
      DHL Service Point
      DHL Home Delivery
      DHL Pallet
      TNT Economy Express
      TNT Express
      TNT Express 10:00
      TNT Express 12:00
      TNT Express 09:00

      11. Self-service drop-off

      Self-service drop-off
      Available as an add-on:

      UPS Expedited
      UPS Express
      UPS Express Plus
      UPS Express Saver
      UPS Standard

      DHL Sweden - Full Load
      DHL Sweden - Half Pallet
      DHL Sweden - Home Delivery
      DHL Sweden - Pallet
      DHL Sweden - Parcel
      DHL Sweden - Parcel Connect
      DHL Sweden - Parcel Connect Plus
      DHL Sweden - Piece
      DHL Sweden - Service Point
      DHL Sweden - Service Point Home Delivery

       

      12. Green Shipping

      Green Shipping
      Available as an add-on:

      DHL Parcel
      DHL Part Load
      DHL Pallet
      DHL Half Pallet
      DHL Full Load
      DHL Parcel Connect
      DHL Parcel Connect Plus
      DHL Service Point
      DHL Home Delivery


      Coming soon...
      UPS Standard
      UPS Express
      UPS Express Plus
      UPS Express Saver  
      UPS Expedited

       

      12. Limited amount of dangerous goods

      Included in the price:

      DHL Parcel

      DHL Pallet

      DHL Piece

      DHL Batch

      DHL Home Delivery

      Available as an add-on:

      DHL Service Point

      DHL Parcel Connect (Only DE, DK, NO)

      DHL Parcel Connect Plus (Only DE, DK, NO)