DHL Express 10:30 – Morning Delivery with Money-Back Guarantee
DHL Express 10:30 – Morning Delivery with Money-Back Guarantee
DHL Express 10:30 is the ideal option for highly time-sensitive shipments that require early-day delivery. It offers guaranteed delivery by 10:30 a.m. on the next possible business day to major business centers around the world — and includes a Money-Back Guarantee if the delivery is late.
When to Use DHL Express 10:30
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📦 You need to deliver before mid-morning
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🌍 You're shipping to business centers where pre-10:30 delivery is supported
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💸 You want refund protection in case of delays
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🔍 You require full tracking and proof of delivery
Weight and Dimensions
Specification | Limit |
---|---|
Max dimensions per piece | 100 × 80 × 80 cm |
Max weight per piece | 25 kg |
Max weight per shipment | 250 kg |
Max number of pieces | 10 |
All pieces must comply with these limits for the Money-Back Guarantee to apply.
Delivery Area & Schedule
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Available in selected business centers worldwide
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Delivery by 10:30 a.m. local time on the next possible business day
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Supported for both export and import
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The shipment must be collected before the local DHL cut-off time
Money-Back Guarantee – What Does It Mean?
If your shipment is not delivered by 10:30 a.m., you may be eligible for a refund of the express surcharge — provided that:
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Your shipment meets all weight and size requirements
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You notify DHL within 14 calendar days of the shipment date
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You provide the shipment number, date, and recipient details
Within 30 calendar days, DHL will either:
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Credit or refund the surcharge, or
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Explain why the shipment was not eligible under the guarantee, or
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Provide evidence that the shipment was delivered on time
📄 Read the full Money-Back Guarantee terms here (external link)
Note: The guarantee does not apply in cases such as customs delays, incomplete information, dangerous goods, or recipient unavailability.
How It Works in Sendify
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Enter sender and recipient details
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Select DHL Express 10:30 as your shipping method
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Fill in package dimensions and weight
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Book the shipment and print your label
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Track it in real time until delivery
Frequently Asked Questions
🕥 What if DHL delivers after 10:30?
You may be eligible for a refund of the express surcharge under DHL’s Money-Back Guarantee.
📦 How much can I send?
Up to 10 packages, each up to 25 kg and 100 × 80 × 80 cm, with a max of 250 kg total per shipment.
🌍 Is this service available everywhere?
No — it’s limited to select cities and business zones. Availability is shown directly in Sendify.
🚫 When does the guarantee not apply?
When delays are caused by customs, wrong info, dangerous goods, package too large/heavy, or if the recipient is unavailable.
Need Help?
💬 Chat with us directly in Sendify
📧 Or email us at contact@sendify.com