DHL Express 10:30

DHL Express 10:30 – Morning Delivery with Money-Back Guarantee

DHL Express 10:30 – Morning Delivery with Money-Back Guarantee

DHL Express 10:30 is the ideal option for highly time-sensitive shipments that require early-day delivery. It offers guaranteed delivery by 10:30 a.m. on the next possible business day to major business centers around the world — and includes a Money-Back Guarantee if the delivery is late.


When to Use DHL Express 10:30

  • 📦 You need to deliver before mid-morning

  • 🌍 You're shipping to business centers where pre-10:30 delivery is supported

  • 💸 You want refund protection in case of delays

  • 🔍 You require full tracking and proof of delivery


Weight and Dimensions

Specification Limit
Max dimensions per piece 100 × 80 × 80 cm
Max weight per piece 25 kg
Max weight per shipment 250 kg
Max number of pieces 10

All pieces must comply with these limits for the Money-Back Guarantee to apply.


Delivery Area & Schedule

  • Available in selected business centers worldwide

  • Delivery by 10:30 a.m. local time on the next possible business day

  • Supported for both export and import

  • The shipment must be collected before the local DHL cut-off time


Money-Back Guarantee – What Does It Mean?

If your shipment is not delivered by 10:30 a.m., you may be eligible for a refund of the express surcharge — provided that:

  • Your shipment meets all weight and size requirements

  • You notify DHL within 14 calendar days of the shipment date

  • You provide the shipment number, date, and recipient details

Within 30 calendar days, DHL will either:

  1. Credit or refund the surcharge, or

  2. Explain why the shipment was not eligible under the guarantee, or

  3. Provide evidence that the shipment was delivered on time

📄 Read the full Money-Back Guarantee terms here (external link)

Note: The guarantee does not apply in cases such as customs delays, incomplete information, dangerous goods, or recipient unavailability.


How It Works in Sendify

  1. Enter sender and recipient details

  2. Select DHL Express 10:30 as your shipping method

  3. Fill in package dimensions and weight

  4. Book the shipment and print your label

  5. Track it in real time until delivery


Frequently Asked Questions

🕥 What if DHL delivers after 10:30?
You may be eligible for a refund of the express surcharge under DHL’s Money-Back Guarantee.

📦 How much can I send?
Up to 10 packages, each up to 25 kg and 100 × 80 × 80 cm, with a max of 250 kg total per shipment.

🌍 Is this service available everywhere?
No — it’s limited to select cities and business zones. Availability is shown directly in Sendify.

🚫 When does the guarantee not apply?
When delays are caused by customs, wrong info, dangerous goods, package too large/heavy, or if the recipient is unavailable.


Need Help?

💬 Chat with us directly in Sendify
📧 Or email us at contact@sendify.com