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When you book a shipment in Sendify, the price is based on the information you enter into the system when booking. Should something be wrong in the booking, such as the size of the goods, not stackable / stackable or if, for example, there is a delivery obstacle, you can read about the different add-ons here.
If you do not think you should have the surcharge due to the carrier having made a mistake, you can click the button below to start a invoice errand.
We forward the information to the carrier and help you appeal against the cost.
Note that in the end it is the carrier who decides whether a cost can be claimed or not.
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