Have you received an invoice and are wondering about any items? Check out this list!
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Invoice explanation
- Your order number: Your shipment number.
- Expected chargeable weight: Expected chargeable carrier weight is based on the dimensions and the weight you entered in Sendify when you booked.
- Actual chargeable weight: The actual freight-bearing weight is based on the dimensions and the weight the carrier receives when it checks weighs your goods at the terminal.
Costs
- Transport cost: The basic cost that each carrier charges for shipping. Included in the Sendify price.
- Fuel surcharge: Supplement for fuel. The cost varies depending on current fuel prices and is included in the Sendify price. The supplement is calculated as a percentage of the transport cost.
- Delivery To Residential Area / Housing: UPS provides deliveries to both home addresses and workplaces. A home delivery is a delivery that goes to a home, including to companies that are based in the home. If you book "to a private person" in Sendify, the fee is included, otherwise it may be added afterwards.
- High season fee - Extra handling: During periods of extremely high volumes and high demand, UPS must prepare and staff extra, therefore they charge a higher fee during certain specific periods. The fee is included in the Sendify price.
- Extra UPS Handling Fee: Cylindrical packaging, goods packed in metal / wooden boxes, large packages. Extra handling can mean many different things but is included in the Sendify price. Note that it may be added afterwards if you send a larger item than booked or pack your item incorrectly.
- Odd City: Obtaining service to and from less populated or hard-to-reach domestic and international areas entails higher operating costs. The cost is included in the Sendify price.