Sendify Receiver Pays (for senders)

As the sender, you book the shipment in Sendify on your customer's account number. You handle the booking — your customer pays for the freight.

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Did you receive an invitation? If your customer invited you via Sendify, you received an email with a link. Follow that link to get started — the address and account number are already filled in for you. This page describes the manual flow for those who received an account number another way. Read more about how recipients invite suppliers in Invite suppliers.

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You book the shipment

You create and manage the shipment in Sendify, just as you normally would.

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The recipient pays

The freight cost is charged to your customer's Sendify account, not yours.

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You track as normal

Shipping documents and tracking work exactly as they do for your own shipments.

When is recipient freight used?

Your customer shares their Sendify account number with you and asks you to book on it. This is common when the recipient:

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Wants the freight charged to their own agreement and prices.
Has asked you to ship according to their freight setup.
Has shared their Sendify account number with you.

What do you need?

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Your own Sendify account.
Your customer's recipient freight account number (format: SNXXXXXXXXXXXX).
Information on which carrier and product to use.

How to book recipient freight

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Log in to your Sendify account, or create one at web.sendify.se/sign-up.
Go to New shipment.
Fill in the recipient's address and contact details.
Enable the toggle Recipient pays for delivery.
Select Sendify as the carrier.
Enter your customer's Sendify account number.
Complete the booking as normal.

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If the recipient does not accept payment, you will be charged for the freight instead. Check that you have the correct account number and that you and your customer have agreed on which freight products to use before booking.

After booking

You print shipping documents and track the shipment just as you normally would. Your customer can see and manage the shipment from their own Sendify account.

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Save the account number in your address book

You can save your customer's Sendify account number in your Sendify address book so you do not have to enter it manually next time.

Frequently asked questions

Do I need my own Sendify account?

Yes. You need an account to create shipments in Sendify.

Can I see the shipment in my account?

Yes. You can see and track the shipment in your own Sendify account.

Is there an extra cost?

No. Neither you nor your customer pays anything beyond the normal freight cost.

What if the recipient does not accept payment?

You will be charged instead. Confirm the account number and freight setup with your customer before booking.