Customs Power Of Attorney

When you ship outside the EU customs union, the carrier lodges the customs declaration for you. To be allowed to do that it needs a customs power of attorney, signed once. The same signed form covers every shipment where that carrier is your customs agent, whatever the destination.

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One form per carrier, not one per shipment or per country. A customs power of attorney appoints the carrier as your direct representative under the Union Customs Code. It applies to all customs procedures at all customs offices in the EU, and stays valid until you revoke it in writing.

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Signed once

Sign it the first time you use a carrier for a customs shipment. It carries over to every later booking.

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Covers every destination

Norway, Switzerland, the United States. The authorisation is on the EU side, so the destination does not change it.

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Authorised signatory only

It has to be signed by someone entitled to sign for the company, or customs can reject it.

You are still the declarant in the eyes of customs. The power of attorney lets the carrier file on your behalf, but the responsibility for the accuracy of the goods description, classification, value and origin stays with you, as does the duty and VAT.

The United Kingdom is the exception worth knowing about. It sits outside the EU customs union and needs its own authorisation, on top of the form you sign for EU-side clearance.

The forms

Download the form, have it signed by an authorised signatory, and return it to the address stated in the document.

Carrier	Document
DHL Freight	[LINK PENDING] Customs power of attorney (PDF). Return the signed form to customs.se@dhl.com.
DSV Road	[LINK PENDING] Customs power of attorney (Word). Tick the DSV entity you ship with, Road/Land or Air & Sea.
NTEX	[LINK PENDING] Customs power of attorney (PDF). Return it together with a copy of your company registration certificate.
FedEx	[LINK PENDING] Power of attorney (PDF). FedEx requires it for import clearance when the shipment value exceeds 200 000 SEK. Your EORI number is needed on the form.

Shipping to the United Kingdom

The United Kingdom needs a separate direct representation, filed with HMRC against a GB EORI number. It does not replace the form above, it comes in addition to it.

DHL Freight, UK import

[LINK PENDING] Customs clearance authorisation (Word) and [LINK PENDING] customs pricing agreement (Word), both handled by Gerlach Customs Services UK.

DSV Road, UK

[LINK PENDING] Shipper and GB consignee details (PDF), completed once per GB customer.

NTEX, UK

[LINK PENDING] Appointment of a direct customs agent (PDF), covering consignments arriving in and departing from the UK.

Other carriers

Contact Sendify support and it will be raised with the carrier.

Data quality for Great Britain

UK authorities have increased their focus on the accuracy of shipment data. Information has to be complete and consistent across every document, and vague goods descriptions may no longer be accepted. Incomplete or inconsistent data leads to customs intervention, extra inspections and border delays.

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On the commercial invoice

Full name and address of both the consignor and the consignee.
Commodity (HS) code, 8 digits, on every line.
Invoice number and date.
A detailed description of the goods.
Gross weights.
Quantity of items.
Value and currency for each line.
Country of origin of the goods.
Delivery terms.

Describing the goods

A description should let a customs officer understand what is in the shipment without opening another document. Generic terms such as articles, goods, materials, mixed, as ordered or see attached invoice are rejected, as are descriptions made up only of numbers, file extensions, repeated characters or special characters.

Instead of	Write
Parts	Motor parts for Suzuki vehicles
Electronics	Consumer laptop computers
General cargo	Wooden kitchen furniture
Apparel	Men's shirts
Food	Prepared cakes

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Without a signed power of attorney the carrier cannot declare for you. On most lanes that surfaces as a delay while the paperwork is chased. Shipping to Norway from 15 September 2026 it stops the goods at the border, because the declaration is lodged before the crossing.

What you need to fill it in

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Have this ready

Company name, organisation number and registered address.
Your VAT and EORI numbers.
The name of a person entitled to sign for the company.
A copy of your company registration certificate, which NTEX requires and other carriers may ask for.
The email address that should receive a copy of the declarations.

These forms are for shipments sent from Sweden. If you ship from another market, contact Sendify support and it will be arranged with the carrier.