Customs Power Of Attorney

When you ship outside the EU customs union, the carrier submits the customs declaration on your behalf. To do so, it needs a customs power of attorney, signed once. The same signed form covers all shipments where the carrier acts as your customs representative, regardless of destination.

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One form per carrier, not one per shipment or destination. A customs power of attorney appoints the carrier as your direct representative under the Union Customs Code. It covers all customs procedures at all customs offices within the EU and remains valid until you revoke it in writing.

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Signed once

Sign the first time you use a carrier for a customs shipment. It carries over to all subsequent bookings.

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Valid for all destinations

Norway, Switzerland, USA. The authorisation sits on the EU side, so the destination does not change it.

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Authorised signatory only

It must be signed by someone authorised to bind the company, otherwise customs may reject it.

You remain the declarant in the eyes of customs. The power of attorney lets the carrier submit the information on your behalf, but responsibility for the goods description, classification, value and origin stays with you, as do any duties and VAT.

The United Kingdom is the exception worth noting. The country sits outside the EU customs union and requires its own separate authorisation, in addition to the form you sign for customs handling on the EU side.

The forms

Download the form, have an authorised signatory sign it, and send it to the address shown in the document.

Carrier	Document
Bring	Customs power of attorney (PDF). Required for shipments to Norway. Send the signed form to Bring as instructed in the document.
DHL Freight	Customs power of attorney (PDF). Send the signed form to customs.se@dhl.com.
DSV Road	Customs power of attorney (Word). Tick the DSV entity you ship with, Road/Land or Air & Sea.
NTEX	Customs power of attorney (PDF). Submit together with a copy of your certificate of registration.
FedEx	Power of attorney (PDF). FedEx requires a power of attorney for import clearance when the shipment value exceeds 200,000 SEK. Your EORI number is required on the form.

Carriers that handle the authorisation differently

Not all carriers use a form submitted in advance. Below is how the remaining carriers handle the authorisation.

Carrier	How it works
Dachser	Dachser sends a unique link for digital signing once your shipment is at their facility. No form needs to be prepared in advance.
DHL Express	DHL Express does not require a power of attorney from the sender for export clearance. The import department contacts the recipient directly on the destination side if needed.
PostNord	The authorisation is created digitally in PostNord's Business Portal. There is no form to download — the process is handled within the portal.
UPS	UPS does not require a power of attorney from the sender for export clearance. UPS handles the customs declaration in its own name.

Shipping to the United Kingdom

The United Kingdom requires its own direct representation, registered with HMRC against a UK EORI number. This is in addition to the form above, not a replacement for it.

DHL Freight, import to UK

Customs clearance authorisation (Word) and pricing agreement for customs declarations (Word), both handled by Gerlach Customs Services UK.

DSV Road, UK

Sender and UK consignee details form (PDF), completed once per UK customer.

NTEX, UK

Direct representation power of attorney (PDF), covering shipments to and from the United Kingdom.

Other carriers

Contact Sendify support and we will coordinate with the carrier on your behalf.

Data quality for the United Kingdom

UK authorities have tightened controls on the quality of shipment data. Information must be complete and consistent across all documents, and vague goods descriptions are no longer accepted. Incomplete or contradictory data leads to customs examination, additional inspections and delays at the border.

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On the commercial invoice

Full name and address for both sender and recipient.
Commodity code (HS), 8 digits, on each line.
Invoice number and date.
A detailed goods description.
Gross weights.
Number of packages.
Value and currency for each line.
Country of origin of the goods.
Incoterms.

Describing the goods

The description must be sufficient for a customs officer to understand what the shipment contains without opening another document. Generic terms such as parts, goods, materials, mixed, as per order or see attached invoice are rejected, as are descriptions consisting only of numbers, file extensions, repeated characters or special characters.

Instead of	Write
Parts	Engine parts for Suzuki vehicles
Electronics	Portable computers for consumer use
General cargo	Kitchen furniture in wood
Clothing	Men's shirts
Food	Pre-baked biscuits

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Without a signed power of attorney the carrier cannot declare on your behalf. On most routes this shows up as a delay while paperwork is chased. For shipments to Norway from 15 September 2026, goods will be stopped at the border, as the declaration must be submitted before the crossing.

What you need to complete the form

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Have these ready

Company name, registration number and registered address.
Your VAT and EORI numbers.
Name of a person authorised to sign on behalf of the company.
A copy of your certificate of registration, which NTEX requires and other carriers may request.
The email address that should receive copies of the declarations.