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      DHL Express 12:00

      DHL Express 12:00 – Pre-noon delivery with Money-Back Guarantee

      DHL Express 12:00 is a premium international express service that offers delivery by 12:00 (noon) on the next possible business day to major business centers around the world. It's the ideal choice for time-critical shipments that require reliability, tracking, and a performance guarantee — or your money back.

      When to choose DHL Express 12:00

      • 📦 You need your shipment delivered before noon

      • 🌍 You’re shipping to or from a location supported by pre-12 delivery

      • 💸 You want delivery certainty or refund protection

      • 🔍 You value full tracking and high-priority handling

      Weight and Dimensions

      Specification Limit
      Max dimensions per piece 120 × 80 × 80 cm
      Max weight per piece 70 kg
      Max total weight per shipment 300 kg
      Max number of pieces 10

      Each piece must comply with both the weight and size limits to qualify.

      Delivery area & schedule

      • Delivery to major global business centers

      • Pre-12:00 (local time) delivery on the next possible business day

      • Available for both exports and imports

      • The shipment must be picked up before DHL’s local cut-off time

      Money-Back Guarantee – what does it mean?

      If DHL fails to deliver by 12:00, you may request a refund of the premium surcharge for time-definite delivery.

      Conditions:

      • Shipment must meet all weight and size requirements

      • You must notify DHL within 14 calendar days of the ship date

      • Include the shipment number, ship date, and recipient information

      DHL will, within 30 days:

      1. Credit or refund the time-definite surcharge, or

      2. Explain why the shipment does not qualify for the guarantee (e.g. force majeure), or

      3. Prove the shipment was delivered on time

      📄 See the full terms and conditions here (external link)

      Exclusions apply, e.g. customs delays, wrong or incomplete info, recipient not reachable, dangerous goods, or exceeded limits.

      How it works in Sendify

      1. Enter sender and recipient addresses

      2. Provide dimensions and weight

      3. Select DHL Express 12:00 in the shipping options

      4. Book and print the label

      5. Track your shipment in real time until delivery

      Frequently Asked Questions

      🕛 What happens if DHL delivers after 12:00?
      You can request a refund of the time-definite surcharge in accordance with DHL’s guarantee policy.

      🌍 Is the service available everywhere?
      No – it is only available for selected postal codes and business centers. Check availability directly in Sendify.

      🚫 What is not covered by the guarantee?
      Delays due to customs, weather, incorrect details, dangerous goods, over-limit shipments, or recipient issues are excluded.

      📦 Can I send multiple packages?
      Yes – up to 10 pieces, each up to 70 kg and 120 × 80 × 80 cm.

      Need Help?

      💬 Chat with us directly in Sendify
      📧 Or email us at contact@sendify.com