Are you going to send goods to a private person abroad? Let your customer pick up their goods at a Service Point when appropriate.
For country specific details, please consult the page in your local language.
For those of you who want to send packages to private individuals in Europe, DHL Parcel Connect works. Your package will land at an agent just like when you use DHL Service Point domestically.
- Delivery is via an agent, parcel box or to your customer's home.
- Normal delivery time: 2-7 days
What can you send with DHL Parcel Connect?
- Package: Yes
- Pallet: No.
- Non-stackable goods: No
Guarantee delivery? No. Delivery times cannot be guaranteed for DHL, as they are only estimated. If you want guaranteed on-time delivery, choose a UPS Express delivery solution.
Read more about guaranteed delivery times here.
* Packages larger than standard dimensions are subject to a charge. However, a parcel must never be longer than 200 cm and the length + circumference must not exceed 360 cm. Example: If the length of the parcel is 200 cm, its circumference may not exceed 160 cm.
Circumference = Width x 2 + Height x 2
A tailgate lift for collection and delivery is included in the price.
Ship safely with Sendify Secure, the obvious protection for your shipment no matter which carrier you choose or where you ship to. Learn more here.
Cancellation
If you are not going to send your shipment, you should cancel it so that the carrier does not come out unnecessarily. You can do this easily via the "orders" menu option.
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