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DSV System

DSV System - pallet and groupage freight

DSV System is DSV's general cargo service for palletised and loose freight. It moves door to door through DSV's own general cargo network across Europe and within Sweden, and suits business shipments up to 2 500 kg billable weight.

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DSV System carries business freight across Europe and within Sweden.
  • Maximum package size: longest side 2.40 m, second side 1.80 m, height 2.20 m
  • Maximum weight per package: 1 500 kg
  • Tail-lift deliveries: max 1 000 kg per package (800 kg to France, Spain, Portugal, Poland, Italy and Sweden)
  • Maximum billable weight per shipment: 2 500 kg
Deliveries to private recipients must be booked as DSV System Home.
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Own network
Door-to-door delivery through DSV's own closed general cargo network.
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Pallets and groupage
Built for palletised and loose business freight up to 2 500 kg billable weight.
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Lower-emission option
Insetting / Book and Claim can be added to cut a shipment's emissions.

DSV System is the standard groupage option for business-to-business freight. Its standard delivery time is one to two days longer than DSV System Priority; you can check transit times in the DSV Scheduler.

DSV System does not carry removal goods, temperature-controlled goods, live animals, unpackaged plants or perishables, weapons and ammunition under weapons-control law, shipments that must be unloaded from the side or by crane, or packages over 30 kg that a floor conveyor cannot move.

What does it cost?

The price you see in Sendify already includes all of DSV's charges. The minimum charge is 240 SEK per shipment.

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Guaranteed delivery? No. Transit times for DSV are estimates and cannot be guaranteed. If you need an on-time guarantee, choose a guaranteed service. Read more about guaranteed delivery times.
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Booking and handling

  • Register pickups with DSV customer service before 22:00 on the pickup day, or before 10:00 if the pickup is outside the responsible office's routing area.
  • Use transport-safe packaging and mark each item with a barcode label.
  • Attach delivery notes to the goods - they are not transported separately.
  • DSV collects and delivers Monday–Friday, 08:00–16:00.
Late pickups, late deliveries and cancellations

Pickup and delivery times for DSV are estimates and can be affected by traffic, weather or customs, so they cannot be guaranteed. Cancel in good time: if you cancel after the booking cut-off time, DSV may charge a late cancellation fee of 50-70% of the shipment cost. If a collection is not executed, for example the driver did not arrive or the goods were not ready, you can rebook it in Sendify under Shipments > Alternative > Reschedule collection, or contact Sendify support so it can be raised with DSV.

Additional services

These services can be booked together with DSV System.

Fix Day delivery

DSV delivers on a date agreed with you.

Fix Day to be agreed

DSV agrees a delivery date directly with the recipient by phone.

Delivery pre-notice

The recipient is notified by SMS or email before delivery.

Hazardous goods

DSV accepts approved dangerous goods after prior review.

Insetting / Book and Claim

Reduce the shipment's Scope 3 emissions through DSV's Book and Claim solution.

Need more help? Reach out to Sendify support from your dashboard. Looking for guaranteed delivery times? See Guaranteed freight.