How to create a customs invoice

Are you sending a shipment outside the EU? Then you need a customs invoice!

Where can I find the customs invoice?

Enter your shipment under "Shipments" and press "Customs invoice" (you find this by pressing the 3 dots to the right). Then the template comes up. The total shipment weight, shipment number and currency are already filled in. You fill in the rest based on your shipment.

1. Fill in the customs declaration

  • Content
    What are you sending? Describe in words. It is not enough to write only "gift" here for example. You must also write this in English so that all parties during the transport can understand.
  • Country
    In which country is the product you send made in?
  • HS code
    An HS code is a product code for what you are to ship. Each item has a unique item code, which needs to be correct. It is this that decides how much is to be paid in, among other things, customs, taxes and other fees. The HS code has 10 characters.
    Are you unsure what your product has for HS code? You can find it here (LÄNK TILL TARIFFNUMMER). On this page you can also see, for example, what the customs will cost, or if the product requires a permit to import / export. Are you still unsure? Call the Swedish Customs and hear from them! They are professionals at customs! 0771-520 520
  • Quantity
    How many articles do you send?
  • Article weight
    What does each individual article of this article weigh?
  • Article value 
    What is each individual article of this kind worth? This value can never be SEK 0, even if you do not charge for what you send. The Swedish Customs will not accept this.
    Write e.g. purchase cost or manufacturing cost in that case
  • Total value
    This is filled in automatically based on what you filled in earlier.
    Are you going to send several different articles?
    Press "Add article" and fill in the same way.
    The total shipment weight and shipment value are filled in automatically.

Are you sending several different items?
Press "Add item" and fill in the same way.
The total shipment weight and shipment value will be filled in automatically.

2. Shipment info

  • EORI number
    Your company needs an EORI number to be able to send shipments to and from countries outside the EU. You do not have it automatically, but you must apply for it at the Swedish Customs.
    To apply for an EORI number, click here (LÄNK TILL TULLVERKET), and this usually only takes a few hours to obtain. The EORI number is usually your organization number, with SE before.
  • Reason for export
    Here you choose why you send the item. Are you going to give it away as a gift, or is it something you may have sold? Select from the list!
  • Invoice number
    Have you paid for your goods? Then you can write that invoice number here! If not, you can leave this blank.
  • Shipping number
    This is filled in automatically. When you send the email to, write this shipment number as the title in the email to make our handling easier.
  • Currency
    Here you fill in the desired currency you enter the value in. SEK (Swedish Krona) is pre-selected. You can change this if you want. Just remember to always fill in the value in the correct currency, otherwise you will not get the correct customs clearance for your shipment.
  • Terms of sale
    Here you select DAP from the list for almost all shipments through Sendify. This means that the recipient must pay customs and VAT as well as customs clearance costs on the shipment. If, on the other hand, the shipment is booked with DHL Euroconnect, you fill in EXW.

3. VAT number

  • Momsnummer (Säljare) - VAT number (Seller): you should fill in your VAT number
  • Momsnummer (Köpare) - VAT number (Buyer): you should  fill in the buyer's VAT number. This is not mandatory!

4. Download and send us your invoice

Now you need to download your invoice.

If you have paid, download a commercial invoice. If you have not paid, but have sent a gift or sample, for example, you should download a proforma invoice. If you are sending a proforma, it must say "No charge. Value for customs purpose only".

You can read more about the difference between the types of invoices to use here.

Once you have the invoice, you can submit it: 


If you have your own customs invoice, you can skip step 4 and just just follow step 3.  


This works for the following carriers: 
- Export
- Import

- export
- Import

- Export

- Export


Careful! For import shipments with UPS and TNT, you only need to send them to the sender, who will attach 3 copies of the invoice to the goods.